Big Data, In the Cloud Loyalty Solutions

Deploy a One card or AA Rewards type loyalty programme. Used worldwide by corporate companies and Goverments our loyalty software can be customized to suit your requirements.

DESIGN & DEPLOY YOUR OWN LOYALTY PROGRAM

If your company would like a loyalty solution, CRM Loyalty Solutions limited can scope out your project and deliver a full proposition document which will cover all aspects. Don’t just find a loyalty solution provider to deploy a transactional solution. Deploy a solution that has a vast array of optional modules and templates pre-built for specific industries like; Pay TV, Cloud SaaS, Media, High Tech, Finance, Card Issuers, Retail, Coalition Schemes, Tourism, Hospitality, Petrol Stations, Fuel Schemes, Supermarkets, Farming and more.. EXAMPLES

PETROL STATION, FUEL REWARDS SCHEME

By using the CRM Software it will help increase revenue for both the consumer and the commercial market. For our Petrol Station example, the CRM Software will allow the petrol company to introduce rewards (loyalty) and enhance their fleet management across the entire station network, such as COCO, CODO and DODO stations.

CONDITIONAL REWARDS SCHEME

Launch an innovative reward scheme to reward customers based on their business and loyalty. The scheme is self-funded because a lot of the rewards offered are conditional (e.g. can be spent on specific products). The CRM solution is truly collaboration-enabled, meaning that partners can engage in the reward and spend processes to partially or fully fund the cost.

POWERFUL BILLING AND SUBSCRIPTION REWARD SCHEMES

The CRM Software allows the creation of a scheme that caters for any commercial segment and billing model. Billing can be pre-bill, post-bill or pre-paid and multiple payment methods are supported. Rewards can provide rebates based on financial and non-financial targets to create A very powerful loyalty scheme. Some scheme configuration examples are:

  • SME scheme for up to 500 cars, top-up billing, credit and rebate based on total litre’s plus 30% rebate on car wash
  • Taxi driver association scheme, top-up billing, credit and rebate based on total litres to the association and rebate to taxi driver based on individual target
  • Large company scheme, post-paid billing, credit and rebate based on target of fuel purchases plus rebate based on total litres.
  • Tourism scheme, discount at the POS and online by way of card presentation, additional rewards based on spend target rules. Monthly re-occurring billing for membership fees, subscription fees.
  • Retail scheme, set offers, reward customers, allow customers to redeem in store or at other selected venues.

If you can think it, then more than likely we can build it. CRM Loyalty Solutions can provide greater software advantages over standard loyalty software solutions by offering what we call flexible services and software. All of our solutions are tested, proven and can customized to operate to your exact requirements. We can even deploy our software in house if your company has the correct IT infrastructure and support capabilities. We can provide (ready to activate) bank settlement services.

EXTEND AND SHARE DATA

We use WSDL services & API Services to connect to any  3rd party software that your company uses to push and pull data instantly (pending compatibility).

DESIGN AND DEPLOY, REWARD PROGRAM CONSULTANT SERVICES & SOLUTIONS

CRM Loyalty Solutions Limited uses a powerful CRM loyalty engine to offer professional loyalty and prepaid services. Companies, retailers, programme operators can request a fully managed custom solution which we will scope and deliver in detail the requirements of the desired programme / scheme and provide a detailed support service proposition containing all the essential tools to ensure your loyalty programme runs smoothly. Using our CRM Software / loyalty engine & optional modules we have on offer, we can tailor a solution to meet your exact business needs. Your business can have complete personalisation of every customer relationship, whist obtaining comprehensive data and more. The CRM Software probably offers more features in a highly packaged and user friendly setup than any other loyalty & billing software available in the market today. Unlike most CRM solutions, which are generally designed as single company solutions, the CRM Software has been designed specifically with integration in mind. A company can continue using existing front or back-office systems as these can be quickly and efficiently integrated with the CRM Software solution. This ensures that the system can consolidate and manipulate data from any number of disparate third-party systems, invaluable for companies working with external partners. The CRM Software’s unique connection capability ensures that your business network runs efficiently regardless of the nature and number of additional systems that your company may use. The Software is designed to provide the following 3 Key functional Areas; these can be used by any company to deploy a full tailored CRM reward solution, to reward your target customers.

CORE CRM

Manage your sales and customer care processes, carry out multi channel marketing campaigns and delight your customers with high quality service.

SUBSCRIPTION BILLING

Setup and deploy subscription based products and enjoy recurring and event based revenue.

OFFERS AND REWARDS

Setup innovative Reward and Loyalty schemes and deploy real time offers to return real value to your loyal customers, such as cashback loyalty programmes, Point based programmes or targeted discount incentives.

INDUSTRY SPECIFIC FUNCTIONALITY

The CRM Software has been designed as a flexible solution and includes a large range of industry-specific deployment templates, such as Pay TV, financial institutions, Telecommunications, Media Subscriptions, Loyalty Operators, Card Issuers, Merchants and Supplier configurations so each deployment can be industry specific without to much modification. Use the CRM Software to:

  • Automate and enhance all existing sales, service and marketing functions
  • Define billing rules and automate billing runs
  • Reduce management costs through extensive business process automation
  • Help your business to reach customers more effectively through new access channels
  • Personalise the relationship with the individual customer
  • Reward customer loyalty and promote retail partnerships
  • Increase margins and revenues through the addition of partner products and services to your existing portfolio
  • Increase profits and revenues through cross-selling with partners
  • Reduce operational costs through outsourcing to partners

The CRM Software is ideal for any Enterprise deployment where a company wants to control every aspect of their own business. We can setup our loyalty solution / software so card issuers, scheme providers, banks, or existing loyalty operators can migrate and expand their current solution offerings. Most loyalty providers fall short when it comes to offering a solution when 3rd party merchants need to participate. Contact us for a confidential discussion.  

Contact US

Phone: 0277121713 (Direct Service) Email: verbeet@xtra.co.nz

CRM Loyalty Solutions Limited, Level 2, 83 Victoria Street, Christchurch, New Zealand